Claim Operations Associate II/Spanish Translator
Headquartered in the Central Florida city of Lakeland, Summit employs over 700 office and field associates at its main location and regional offices in Baton Rouge, Louisiana, and Gainesville, Georgia. As the people who know workers' comp, we strive to provide an atmosphere of constant growth and development for our employees.
Summit provides workers' compensation programs and services to thousands of employers throughout the Southeast.
Summit is a member of Great American Insurance Group, a company that focuses on building relationships and linking people to various career paths. Whether it's underwriting, claims, accounting, IT, legal, or customer service, Great American Insurance Group combines a small-company entrepreneurial atmosphere with big- company expertise.
At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.
It's one thing to know workers' comp. It's another to know people. But knowing both? That creates an altogether different experience.
So, if you're ready for an altogether different workplace experience, get to know the people who know workers' comp. Apply today.
Essential Job Functions and Responsibilities
- Processes and organizes claim file information for basic claims for one or more lines.
- Handles moderately complex claims including claims with coverage questions or recovery potential.
- Assists in identifying opportunities to streamline claims procedures, enhance efficiency, and reduce costs.
- Performs other duties as assigned.
The person hired for this position will work out of the Lakeland, FL office which offers a hybrid work environment of 4 days in the office and 1 day work from home.
This position is for Spanish translation. You must be able to read, write, and communicate in Spanish.
#LI-Hybrid
Job Requirements
Education: High School Diploma (Associate degree preferred)
Experience: Generally, a minimum of 3 years of experience in claim operations or customer service.
Scope of Job/Qualifications: Develops knowledge of local, state, and federal insurance-related policies. Effective analytical and organizational abilities with a focus on prioritization. Working knowledge of claim data processing systems. Excellent interpersonal and communication skills.
Company:
SCI Summit Consulting, LLCBenefits:
We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.
Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.
*Excludes seasonal employees and interns.