Claim Operations Associate II/Spanish Translator
Summit provides independent insurance agents and their clients with market-leading workers' comp insurance and elite customer service. We're growing and currently serve more than 7,000 independent agents and 31,000 policyholders across the South, Midwest, and Mid-Atlantic.
Our strength comes from a single-minded focus on workers' comp and a commitment to long-term customer relationships. Summit is who you turn to when you need a specialist who not only knows workers' comp but also gets to know your business and your priorities.
Our field team members are located in every state in which we operate.
Summit is a member of the Great American Insurance Group where our highest goal is for all employees to feel included, respected, and empowered to perform at their best.
It's one thing to know workers' comp. It's another to know people. But knowing both? That creates an altogether different experience.
So, if you're ready for an altogether different workplace experience, get to know the people who know workers' comp. Apply today.
Essential Job Functions and Responsibilities
- Processes and organizes claim file information for basic claims for one or more lines.
- Handles moderately complex claims including claims with coverage questions or recovery potential.
- Assists in identifying opportunities to streamline claims procedures, enhance efficiency, and reduce costs.
- Performs other duties as assigned.
The person hired for this position will work out of the Lakeland, FL office which offers a hybrid work environment of 4 days in the office and 1 day work from home.
This position is for Spanish translation. You must be able to read, write, and communicate in Spanish.
#LI-Hybrid
Job Requirements
Education: High School Diploma (Associate degree preferred)
Experience: Generally, a minimum of 3 years of experience in claim operations or customer service.
Scope of Job/Qualifications: Develops knowledge of local, state, and federal insurance-related policies. Effective analytical and organizational abilities with a focus on prioritization. Working knowledge of claim data processing systems. Excellent interpersonal and communication skills.
Company:
SCI Summit Consulting, LLCBenefits:
We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.
Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.
*Excludes seasonal employees and interns.